Nigel Penhearow is the UK/Ireland Category Sales Director

for a major worldwide blue chip organisation; prior to this appointment he held the role of Business Operations Director for a number of years.   

He has written a large number of articles on various subjects and this web site is a central repository for these.

Looking from a business perspective, he has created entire quality management systems (ISO 9001 and the new ISO 9001-2000 quality systems), Business Continuity Plans and has become recognised as an expert on Internet applications and Business Analytics. A number of articles on customer focus, business excellence and business analytics have been published.  He has given talks on  the subject in the UK and in the USA.

He is a member of the Institute of Operations Management, Institute

of Directors and the Chartered Institute of Logistics and Transport.

He holds professional qualifications in Operations Management (D.P.I.M) and Performance Excellence and is a certified Six Sigma Green Belt. In addition to this he also holds an MBA Masters degree from the University of Liverpool.

If you would like to contact Nigel (please remember this site is run as a hobby so replies may be subject to a short delay), please use the form below